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2010 / no. 1 Issue
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Most people know intuitively that the more negative the mood of the team members the lower the performance of each individual and the team. There is rarely a moment of discussion when we show the correlation in the graph below. Leaders usually acknowledge the fact also, yet largely fall short from implementing the logical conclusion in their efforts to reverse low performance effectively. We use this powerful information as a means to spark rapid, new results.
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- When Not-for-Profits Lose their Purpose
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That a business can operate with no purpose other than making money is generally accepted as a fact of life. The surprise comes when not-for-profit organizations realize that they have no clear sense of purpose either. How can that be? How can organizations dedicated to service to others have stated objectives or goals but no larger, galvanizing purpose? In fact it is not uncommon for such organizations to have no inspiring definition of what they stand for, no organizing principle that animates leadership and guides every day decision for all staffers.
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- Create Trust to Build Performance
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The first hurdle for teams to work through performance issues is to acknowledge, openly, what's really going on. Our experience with a new tool and meeting format is promising, quickly surfacing what members think and how they feel in a safe environment so the real issues get addressed.
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October/November 2009
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- Leadership, Culture and Engagement
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Studies demonstrate the high value that employee engagement brings to the success of businesses and of all organizations in general. In a study it conducted on 50 global companies, the HR consulting group Towers Perrin was able to benchmark the impact of employee engagement on financial performance. (Read more)
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- Leading Teams Beyond Current Reality - Fast
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How can leaders bring their management teams quickly to build a strategy that goes beyond the limitations of current business realities? (Read more)
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September 2009
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- Don't Let Fear Run Your Business. Get Help
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Do you feel anxious about your business? If your honest answer is 'yes', you probably also feel stuck about what to do next. We have all experienced how intense worry can prevent us from thinking clearly, getting new ideas and seeing opportunities. (Read more)
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- Focus More on What You Don't See
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In their book Intangible Advantage, Low and Kalafut examine how intangibles, i.e. what is not measured in the financials, have an ever growing importance in the valuation of businesses. Their statistics are stunning: while in traditional manufacturing, intangibles already contribute up to 50% of the companies' valuation, in a sector like telecommunications where change occurs faster, intangibles explain 85% of valuation. (Read more)
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- Facing Performance Reality...Together
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Organizations that struggle then recover often have a similar experience: how easy it was for leaders and employees to discover better solutions once they faced the total reality of their situation together. The insight feels all the stronger when it follows a long period of indecision and conflict around what to do and how to do it. Read more
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- What Happened to GM? Lessons for All
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GM summons in me images of management and labor locked in a mortal embrace rolling off the edge of the cliff to their common demise. There are many reasons, of course, for GM's failure. I would not even try to capture all the many factors involved. What is undeniable, however, is that when GM had the resources to correct its course and shift into the future, it did not. Fundamentally no one believed that the largest industrial company in the world could possibly fail. Everyone felt free to continue to do more of the same. (Read more)
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A frustrating challenge of team work occurs when a member (or more) falls silent and no longer contributes substantially to the work at hand. They're there physically but not mentally in effect. What could possibly cause these professionals to stop participating and not offer their ideas, analysis, options and support for the team? (Read more)
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- Creating a Vision when the Numbers are Not There Yet
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We all do the same thing: we get energized about new ideas, new possibilities. But then we take a look at the immediate reality of our bank account (or profit and loss statement) and we immediately feel that these new ideas are a "waste of time". But there is an error here: we forget how the current reality was created. (Read more)
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- Getting Everyone on the Same Page
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When deciding on important changes, business leaders face two extreme temptations: -To jump too quickly to the "obvious" solution before checking out viable options and implications, and -To resist making any significant change at all. (Read more)
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Future Search has a long track record of delivering solutions to previously intractable questions. It does so by bringing together all the stakeholders in one meeting even if the number of participants is large (between 60 and 80 persons.) (Read more)
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Future Search demonstrates how change can happen quickly by focusing on consensus and action for the future instead of settling grievances. It requires that leaders hold such vision and not be deterred by the two common hurdles of time and money. (Read more)
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- When Business Leaders Struggle Personally
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Business owners invest themselves completely in a vision of their business and the journey to build its future. Most of the time they have the know-how and grit to fend pretty well for themselves and bring their dream into reality. But when something happens that shakes the owner's confidence to take care of what needs to be dealt with, whether it is slumping revenues, needing to let people go, or handling a serious health issue, the same can-do business owners can find themselves incapable of responding quickly or effectively. (Read more)
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- Value Innovation and Fair Process
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Throughout Blue Ocean Strategy are examples of companies that created success in industries where business fundamentals appeared to be inescapably dismal: Southwest Airlines, Cirque du Soleil, and Dell Computer. These companies stepped outside of the boundaries that defined their industries until then, to create a new offering combining a better value for the customer and a lower cost structure. (Read more)
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- Can you turn around your management team on a dime?
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Well, maybe not instantly, but what about within a week? It's not just possible; it's being done.
In this business climate, leaders who feel overwhelmed by the need to change operations must first shift their perspective on what they can achieve. Rapid team turn-around, we're finding, comes about quicker when managers find solutions together than when they receive direction from their leader. (Read more)
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Mistakes are never a good thing, but when cash is tight they're not an option. Managers are therefore highly stressed in this economy and the more so if they don't have the tools to evaluate the impact of their decisions. (Read more)
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If you are looking to improve your productivity quickly, take a look at the way you conduct management and team meetings. Most meetings go on way too long: too much detailed information, too much updating on activities that are not relevant to everybody, too much time dealing with the latest crisis. The results are almost always frustrating. (Read more)
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