Carlos Ghosn of Renault-Nissan discusses his experience of organizations in trouble. Whatever the organization, it can find inside solutions to its problems. It is a matter of listening to the people who are involved in the key processes.
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Viewpoint on How to Let Solutions Come from Inside the Organization
Bringing out the reality of the situation is the first step to turning around teams in difficulty. Establishing a common reality that everyone can agree on is the absolute necessary phase to turn around a group or an organization. Interviews can provide insights, but there is no solution better than the collective solution generated once the group has come to term with the current reality.