Individuals, teams and entire organizations can easily slip from working hard in a productive manner to a state of overwhelm that generates diminishing results. Some even confuse overwhelm with results. The flawed thinking goes something like this: “we are so miserable; it’s got to mean we are productive”.  In reality overwhelm  is a state of ineffectiveness. The challenge for leaders is to understand the signals of overwhelm correctly and then refuse to accept it as a normal state of operation.

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