Daniel Goleman explains how once the survival response has been triggered, the mind gets obsessed with the thoughts linked to negative emotions, such as fear and anger. Negative thoughts shrink the cognitive ability to make sound decisions and to tackle the work at hand. Unchecked negative emotions limit the capacity to think.
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Viewpoint on the Impact of Negative Emotions in the Workplace
A big part of executive coaching is about developing the self-mastery of leaders, helping them increase their self-awareness about emotions, self-management when they have been triggered into negative emotions, and also developing empathy to be able to recognize when others have been triggered.