Toxic Behaviors

Jack Welch responds to a question on how a leader knows who is being “cut-throat” and who is doing their work. Toxic behaviors need to be handled promptly.

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Viewpoint on Toxic Behaviors

With toxic behaviors present in a group, there is very little chance that people will fully trust each other, speak openly, and work in a collaborative manner. Cut-throat behaviors such as taking credit for work that others have done, backstabbing, gossiping may happen behind a leader’s back so to speak, but the consequences are always visible in the way people talk and act. Toxic behaviors can be detected in the patterns of avoidance in the team’s interactions.

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Candor in the Workplace

Candor in the workplace as Jack Welch describes is the necessary lubricant for organizations to run well. What prevents candor is fear.

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Viewpoint on Candor in the Workplace

In our experience, candor grows when leaders have established the following prerequisite conditions: safety, trust, clarity and transparent accountability.

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